Critical Care Ambulance Service
Critical Care Ambulance Service Malaysia & Singapore | Medcall Ambulance
At Medcall Ambulance Service, we are proud to be the only ambulance provider in Malaysia that complies with international critical care transport standards and works with critical care ambulances licensed by the Ministry of Health (MOH) Singapore for cross-border evacuations.
This unique capability allows us to provide seamless, uninterrupted ICU-level medical transport between Malaysia and Singapore, ensuring patient safety, continuity of care, and regulatory compliance at every stage of the journey.
Cross-border Medical Evacuation between Malaysia and Singapore
Medcall’s Critical Care Ambulances are specifically designed to deliver full ICU-level care on the road. These ambulances are primarily used for:
Each critical care ambulance functions as a mobile intensive care unit, capable of managing complex medical conditions without compromising patient stability.
Advanced Medical Equipment & Technology
Our critical care ambulances are equipped with highly sophisticated, ICU-grade medical equipment, including:
This ensures that critically ill patients receive the same level of care as in a hospital ICU, even while in transit.
Physician-Led Critical Care Transport Team
What truly sets Medcall apart is our physician-led ambulance crew. Every critical care transfer is managed by:
Our teams are specially trained to manage high-risk patients, complex airways, mechanical ventilation, and advanced life support, ensuring expert decision-making and immediate intervention throughout the journey.
Trusted for Cross-Border Medical Evacuation
Medcall is trusted by hospitals, insurance providers, and medical professionals for complex inter-hospital and international transfers. Our compliance with both Malaysian and Singaporean medical transport regulations allows us to deliver safe, efficient, and legally compliant critical care ambulance services across borders.
For immediate or non-emergency medical assistance, contact us at+60177881440
Our emergency ambulances are fully equipped to meet both international benchmarks including those set by the Association of Air Medical Services (AAMS) and Ministry of Health Singapore standards for:
Adult General Critical Care Service
Paediatric Critical Care Service
Adult Cardiac Critical Care Service
Isolation Service
This extensive capability allows our team to safely transport critically ill patients, including those requiring mechanical ventilators or ECMO support. No medical transport is too complex for our experienced professionals.
Our medical teams comprise critical care nurses, flight paramedics, emergency specialists, and intensivists, ensuring expert care throughout the journey.
At Medcall, patient safety is paramount, with the highest standards of care maintained from pick-up to hospital handover.
Frequently Asked Questions
At Medcall , our ambulances are registered and fully equipped to manage patients on ventilators and it meets the MOH guidelines of Paediatric Critical Care Service , Adult General Critical Care Service and Adult Cardiac Critical Care service where patients are on iABP and ECMO.
The documents required includes the patient medical report , patient’s and accompanying next of kin passport and travel or medical insurance documents.
Cross Border medical evacuation is to evacuate a patient via a land ambulance. It can be between Malaysia and Singapore and Malaysia and Thailand. Land ambulance are usually considered when the distance is short or when the patient is deemed not fit for flight due to cabin pressure (e.g stroke).
At Medcall , we provide cross border medical evacuation with fully equipped and EN1789 compliant ambulances for safety and comfort of the patient.
Medcall is registered with major insurance companies and is able to offer cashless ambulance service upon receiving a letter of guarantee from your insurer.
Medcall is a private ambulance service in Malaysia.