About MEDCALL

Emergency & Non-Emergency Private Land & Air Ambulance Service

Compassionate Care, Expertly Delivered

At MedCall, we believe every life deserves the highest standard of medical care no matter where you are. Founded in Malaysia, MedCall cross border ambulance is a trusted medical assistance company in Air Ambulance and Cross-border medical evacuation services between Malaysia and Singapore, dedicated to providing safe, seamless and medically supervised transportation across Malaysia, Singapore and the wider Asia-Pacific region.

Our operations are led by emergency physicians and supported by a multidisciplinary team of flight paramedics, nurses and medical coordinators with years of frontline experience. Every mission, by air or land is planned with precision and guided by International Medical standards.

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Why Choose MedCall

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24/7 Medical Coordination

Our dispatch and medical teams operate around the clock, ready to mobilize at a moment’s notice.

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Physician-Led Care

Every evacuation is supervised by qualified emergency doctors with access to specialist consultation when required.

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ICU-Standard Equipment

From ventilators to cardiac monitors, our air and ground ambulances are equipped for both critical and non-critical care.

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Regional Expertise

We specialise in cross-border medical evacuation between Singapore and Malaysia, providing ICU-level ambulance transport with continuous advanced life support. Our services include critical care ambulance, inter-hospital transfer, and emergency medical evacuation, ensuring patients receive uninterrupted medical care throughout the journey.

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Trusted by Partners

MedCall partners with major insurance providers and leading hospitals across Southeast Asia to ensure smooth, transparent medical logistics.

Rapid response and exceptional care

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For immediate or non-emergency medical assistance, contact us at+60177881440

CONTACT US
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Join the team

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Our Team

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Dr Sundra

Founder | Medical Doctor

Dr Sundra

Founder | Medical Doctor

Dr.Sundrasegaran Sagadevan, a 2018 graduate of Asia Metropolitan University, began his medical career in Sabah’s resource-limited settings, serving for 4 years. He later enhanced his skills at Hospital Sungai Buloh until 2023. Now a General Practitioner, he prioritises accessible, patient-focused care, emphasising preventive health and community well-being. Additionally, he is a dedicated trainer, focusing on personal growth, communication, and leadership, empowering individuals through knowledge and skills. Dr. Sundrasegaran combines medical insight with human-centred training, committed to healing and inspiring others.

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Dr. Vimal

Flight Doctor | Clinical Governance Officer

Dr. Vimal

Flight Doctor | Clinical Governance Officer

Dr. Vimalabarati Sekaaram is a dedicated General Practitioner at Medisinar Klinik & Surgeri, Sandakan, known for a holistic, patient-centered approach. With a clinical foundation built during the COVID-19 pandemic and specialized experience in Psychiatry, he offers a rare balance of emergency readiness and empathetic mental health advocacy. A graduate of Universitas Udayana, Bali, his expertise spans chronic disease management, pediatric health, and skilled minor surgical interventions. His practice is defined by a commitment to the “whole person,” ensuring patients in underserved communities receive the education needed for long-term wellness. Driven by a mission for service, Dr. Vimala actively volunteers with MERCY Malaysia and the Tzu Chi Organisation to support community health. This dedication is balanced by a personal passion for hiking and swimming, reflecting a belief that personal vitality is essential to quality care. He continues to provide dependable, high-quality medical services to the Sandakan community, bridging clinical excellence with deep compassion.

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Chris Zhen

Operations Director & Co-Founder

Chris Zhen

Operations Director & Co-Founder

Chris Zhen is the Operations Director and Co-Founder of Medcall Sdn Bhd, a leading provider of cross-border medical evacuation and critical care ambulance services between Malaysia and Singapore.

With a strong background in healthcare operations and emergency medical services, Chris plays a pivotal role in ensuring seamless, safe, and efficient medical transportation for patients requiring ICU-level care. His expertise spans strategic operations, team leadership, and regulatory compliance, allowing Medcall to deliver world-class patient care in high-stakes, time-critical situations.

Under his guidance, Medcall has grown into a trusted partner for hospitals, insurance companies, and families, providing rapid, reliable, and medically supervised evacuation services while maintaining strict adherence to international medical standards.

Chris is passionate about improving patient outcomes through innovation and operational excellence, making Medcall a benchmark in critical care transport and cross-border medical evacuation.